Privacy Policy - Irregular Inc Ltd

Irregular customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email

[email protected]

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

·   Names and contact details

·   Purchase or account history

We collect or use the following information for the operation of customer accounts and guarantees:

·   Names and contact details

·   Account information, including registration details

·   Marketing preferences

We collect or use the following information for service updates or marketing purposes:

·   Names and contact details

·   Marketing preferences

We collect or use the following information to comply with legal requirements:

·   Name

·   Contact information

·   Purchase or account history

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

·   Consent

·   Contract

·   Legal obligation

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

·   Consent

·   Contract

·   Legal obligation

·   Legitimate interest:

Customer relationship management:

The company may process personal data, including contact details and previous interactions, to maintain and manage relationships with customers. This involves sending marketing communications, such as newsletters, product updates, or special offers, to keep customers informed about new products, discounts, or loyalty programs.

Opt-out management:

The company may process personal data to manage customer preferences and unsubscribe requests. This ensures compliance with data protection regulations and allows individuals to easily opt out of receiving further marketing communications if they no longer wish to do so.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

·   Consent

·   Contract

·   Legal obligation

·   Legitimate interest:

Customer relationship management:

The company may process personal data, including contact details and previous interactions, to maintain and manage relationships with customers. This involves sending marketing communications, such as newsletters, product updates, or special offers, to keep customers informed about new products, discounts, or loyalty programs.

Market research and analysis:

Personal data may be processed to conduct market research and analyze customer preferences, buying behavior, or feedback. This information helps the company understand consumer trends, improve products or services, and develop effective marketing strategies.

Targeted advertising:

The company may process personal data, such as demographic information, purchase history, or browsing behavior, to tailor advertising messages and promotional offers to specific customer segments or individuals. This helps ensure that marketing efforts are more relevant and personalized.

Our lawful bases for collecting or using personal information for legal requirements are:

·   Consent

·   Contract

·   Legal obligation

·   Legitimate interest:

Opt-out management:

The company may process personal data to manage customer preferences and unsubscribe requests. This ensures compliance with data protection regulations and allows individuals to easily opt out of receiving further marketing communications if they no longer wish to do so.

Where we get personal information from

·   People directly

How long we keep information

We will only keep personal information for two years, unless a longer retention period is required or permitted by law (e.g. tax, accounting or other legal requirements).

Who we share information with

Data processors

UK Business Support Services This data processor does the following activities for us: Access our systems to provide admin support, which can include marketing, newsletters, client contact, Facebook group management, automation building and funnels.

Others we share personal information with

·   Organisations we’re legally obliged to share personal information with.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information. Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent. You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Copyright 2024 Irregular Inc Ltd Privacy Policy